Terms and Conditions

A 12 months “Return to Base” warranty is given. The Warranty covers any defects concerning electrical parts and hardware. Buyer is to check for any physical damage on initial receipt of the goods. If equipment is found to be damaged the details must be reported back to CRUK on that day via email to sales@computerrecyclersuk.com. It must be stressed that damage that may have been incurred during transport yet not reported back within 24 hours will not be accepted as a warranty issue. Please Check Item on Receipt. The Warranty covers hardware only. If you discover a fault within the first 14 days we will arrange for the return and pay for all postage costs. If a fault is found after the first 14 days and up to the final Warranty date the buyer is to cover the initial return postage cost, the return back to customer will be covered by the warranty. All repair cost will be covered by the Warranty. On returns we reserve the right to offer a full refund if a repair is not economical and a replacement is not accepted by the Buyer.

(Please note: ALL immediately reported software and physical problems are covered with the basic warranty upon purchase)

Exclusions:

• Incorrect reinstallation of the system.

• Any virus or corruption of the system through external or Internet usage.

• Addition of conflicting software after purchase.

• Accidental damage due to equipment being misused or handled/stored incorrectly.

• Battery degradation. Laptop Batteries are supplied with 60% Battery Capacity minimum. We cannot guarantee how much longer the battery remains above 60% capacity and / or the length of time it holds charge.

• Laptop Keyboards (3 month cover only).

Please note that if you are intending to connect this computer to the INTERNET, ANTI-VIRUS & FIREWALL programs are pre-installed to protect your computer whilst on-line. These will need to be removed if you wish to install other similar programs.

On receipt our engineers will inspect the equipment and evaluate their findings. Computer Recyclers UK Ltd. will then contact you to arrange a return date – we will Endeavour to have your computer repaired or exchanged and back with you within 5 working days of receiving the same back on site.